We are happy to assist you in finding quality Irish and Celtic products. If you cannot find what you seek on our website, please contact us at firstname.lastname@example.org or call us at 410-990-4747.
Except as noted in individual product descriptions (see below regarding tartan products), orders placed Monday – Friday by 10:00 a.m. Eastern time usually will be shipped the same day via USPS Priority Mail or UPS Ground Service. Orders after 10:00 a.m. Eastern time will be shipped the following business day (Monday-Friday). Packages typically arrive within 2 – 4 business days.
In the event an item is out of stock, we will contact you within the same time frame and let you know when we expect the item back in stock. You will then have the option of cancelling your order for a prompt full refund.
We are confident you will be pleased with the quality products you purchase from us. If you wish to return or exchange your purchase, please review our Return Policy below.
Irish County, Provincial and Family tartans, Military and Service tartans are generally in stock for neckties, scarves and ladies sashes. Scottish Clan and District tartans, all tartan fabrics are made to order/special orders that require from 3-8 weeks for delivery, as noted in the product description for the item you are ordering. Kilts are made to order and require 6-12 weeks for delivery. Please let us know if you have a need for an item by a specific date and we will do our best to get it to you in time.
Special orders or custom products may not be returned. These items are identified as such in their descriptions.
All other items may be returned for exchange or refund by shipping to: Irish Traditions, 141 Main St, Annapolis, MD 21401. Items must be in their original condition, with all original packaging. Please include a note indicating whether you would like to exchange the purchase or receive a refund. Refund of the purchase price, plus applicable sales tax, will be made via the original payment method. Shipping costs are not refundable.
In the case of defective merchandise, a replacement will be provided at no cost and return shipping will be reimbursed.
Here is a resource for how to care for your jewelry.